Terms and conditions

TERMS AND CONDITIONS

This is important: Please, ensure to read this Agreement (hereinafter — 'Agreement') carefully. If you do not agree with any of the provisions of the current Agreement, you are not eligible to confirm your registration, use any services provided by the current resource https://boostlord.com "BOOSTLORD FZE" (hereinafter — 'Boostlord', 'The Platform' or 'The Website'), sell, buy or exchange services via the functional capacity of this trading Platform.The Agreement regulates the relations between You (also referred to as 'the User') in the capacity of a Seller or a Buyer (hereinafter also referred to as 'Parties' or, if separately, 'the Party') and Boostlord. The Agreement defines the key notions and conditions, obligations, and rights of each Party in deal-making, the usage of instruments, applications, and any other services provided by Boostlord. The Parties have the right to see the Platform as the guarantor. The Parties have the right to request arbitration to resolve any dispute, should one appear.

BOOSTLORD FZE

Sheikh Zayed Road P.O. Box 9292, Dubai, United Arab Emirates, Floor no. 04, Premises - 407-FZF 041, License Number L-3495.

The User Agreement and these Conditions shall be governed by and construed in accordance with the law of UAE.

1. Definitions

The definitions listed below shall apply to this Agreement, Privacy Policy, and any additional terms applicable to certain programs established by Boostlord.

1.1. The User is a person who uses the instruments, applications, and other services provided by the Boostlord Platform. Users have the right to purchase the desired Seller Services, use their Boostlord Profile.

1.2. The Seller (also referred to as 'Booster') is a User who has undergone the additional registration procedure, entered additional sign-up data, and been granted the opportunity to post Offers, sell Seller Services on the Platform, and count on Boostlord's arbitrary support should a dispute occur.

1.3. The Buyer is a User of the Platform who is entitled to:

· Purchase Seller Services.

· Use the Boostlord Profile.

· Apply for the Boostlord Arbitration in the course of Section 8 of this Agreement.

1.4. A Boostlord Profile (also referred to as 'Profile') is a personal account registered by the User on the Boostlord Platform.

1.5. A Gaming Account is an account registered by the User on third-party platforms that are specially designed for the purpose of playing online video games.

1.6. The Seller Service refers to an act or performance offered by a Seller to a Buyer in order to transfer knowledge and/or skills in the gaming sphere as well as useful properties that improve the Gaming Account.

1.7. The Boostlord Service refers to any intermediate service Boostlord provides to Users, including hosting and maintaining the Boostlord Platform, securing the instruments for the Sellers to place and offer their Seller Services, facilitating the formation of deals between Sellers and Buyers, and assisting Users in resolving disputes which may arise in connection with those deals.

1.8. Commission is a payment to Boostlord for providing trading space, instruments, intermediary services and money transaction security.

1.9. Boostlord Arbitration is an independent and unbiased intermediary party for resolving any disputes between the Users.

1.10. Boostlord Chat is a part of the Boostlord Platform created for the purpose of communication between the Sellers, the Buyers and Boostlord.

1.11. The deal is a contract entered into on the Boostlord Platform between a Seller and a Buyer concerning the sale-purchase of Seller Services.

1.12. An offer is a proposal made by a Seller to form a Deal with a Buyer. It includes the description of the product in English (also referred to as 'item description'), information on delivery time, and, if necessary, other bonus conditions determined by a Seller.

1.13. Order - an expression of the Buyer's will to purchase the Seller's Services on the terms of one of the Offers presented on the Platform.

1.14. Payment Method is a valid credit card issued by a bank acceptable by Boostlord, Paypal and Stripe.

2. Boostlord Profile and User's Personal Data

2.1. A User must register a Boostlord Profile to have full access to Boostlord Services. By using the Boostlord Platform and by clicking a 'Sign Up' button when prompted on the Platform, a User agrees to be bound by all agreements that constitute Boostlord’s Terms of Service, viz. this Agreement and the Privacy Policy as well as any additional terms applicable to certain programs established by Boostlord. If a User does not understand or agree to the Terms of Service, they shall not click to accept this Agreement by signing up and shall not visit the Boostlord Website or use the Platform or any other Services provided by Boostlord.

2.2. The User's Profile registration is subject to approval by Boostlord. Boostlord reserves the right to decline a registration of a Profile for any lawful reason.

2.3. Registered users of the Boostlord Platform are referred to as 'Users,' and unregistered users are referred to as 'Site Visitors.'

2.4. To acquire the seller status, a User should submit an application via website clicking “Register as booster” in users profile . The user should provide their nickname, phone number, e-mail address, and date of birth and attach a copy of their passport or government-issued ID, indicating information about Seller Services they want to sell. After Boostlord approves the application, the User will be granted the Seller status.

2.5. Boostlord may collect Personal Information, such as User’s date of birth or taxpayer identification number, to validate User’s identity or as may be required by law, such as to complete tax filings. Boostlord may request documents to verify this information, such as a copy of the User’s government-issued ID.

3. Relationship between the Parties and Boostlord. Parties’ Responsibility

3.1. Boostlord offers a Platform that enables Users to find one another, enter into deals, and make and receive payments.

3.2. Via Boostlord Platform Users can sell, buy, or exchange Seller Services.

3.3. Boostlord does not possess Seller Services and does not offer or sell them. It only acts as an intermediary party facilitating the Users' trading with each other by guaranteeing the safety of the funds. Should a dispute occur, Boostlord Arbitration takes on the obligation of facilitating the quickest resolution, complying with the law and the issues of the current Agreement.

3.4. By accepting this Agreement, the Users acknowledge and agree that Boostlord does not supervise, direct, control, or monitor Users in the performance of any obligations they may have under the deals and agree that:(a) Boostlord is not responsible for ensuring the accuracy or legality of any Seller Services, for which Sellers are solely responsible;(b) Boostlord is not responsible for the offering, performance, or procurement of the deals;(c) Boostlord does not make any representations about or guarantee any particular User’s actions.

3.5. The Users further acknowledge and agree that Users, and not Boostlord, are solely responsible for:(a) evaluating and determining the suitability of any deal, Buyer or Seller;(b) assessing whether to enter into a deal with another User and verifying any information about another User;(c) deciding whether to enter into a deal on Boostlord as well as the deal terms;(d) negotiating, agreeing to, and executing any terms or conditions of the deals and for performing and monitoring performance under them. All deals between Users are directly between the Users and Boostlord is not a party to them.

3.6. Boostlord neither guarantees nor is responsible for the safety of the Buyer's Gaming Account or any personal data delivered directly to the Seller or to third parties.Neither is Boostlord liable for:

· Any viruses, malicious or harmful programs that the User has allowed to install on their devices as a result of the misuse of networks

· The content that the User decides to host on the Boostlord Platform or the Seller Services that the Seller intends to carry out through their promotion on the Platform

· Any action by the User related to the use of the Website, from any damage suffered by the User due to the loss and/or disclosure of the access data, of delays and interruptions in operation, which occur directly or indirectly, for reasons out of the reasonable control of Boostlord

· The quality of the operation of the software, web browsers, operating systems, and hardware manufactured and supplied by third parties.

3.7. Sellers have the right to post any necessary information in the item description. The information provided should be accurate. Any information submitted on the Boostlord Platform gains legal power and is regulated by this Agreement. In case the Seller violates one of the provisions set by this Agreement or fails to deliver conditions discussed within Boostlord's chat, an arbitrary representative is entitled to apply the following sanctions:

· Reducing the rating

· Charging a fine.

3.8. By accepting this Agreement, the Seller guarantees that the rights of third parties are not violated as a result of selling Seller Services. These provisions apply to the usage of any copyright objects, including trademarks, brand names, and trade information. By using copyright objects, the Seller confirms having the necessary permission from their owners. By Accepting the Agreement, the Sellers also confirm that they have rights to trading, distribution, and offering for sale of Seller Services related to third-party rights. In addition, the Sellers confirm that such trading, distribution, or Offers for sale do not violate third-party rights.

3.9. The Seller is solely responsible for the accuracy of the information provided in the item description, compliance with the delivery times, and fulfillment of the bonus conditions specified in the Offer.

3.10. Neither Boostlord nor the Seller is responsible for possible measures or sanctions against a Profile applied by the game's administration during or after the deal.

3.11. Subject to the conditions set forth herein, Boostlord reserves the right to unilaterally modify, amend, or otherwise change this Agreement, the Privacy Policy, and any additional terms applicable to certain programs established by Boostlord whenever necessary by posting a revised version on the Platform.

3.12. Boostlord reserves the right to delete or edit any information published on the Website, including material that violates current legislation, violates third-party rights or is inappropriate from Boostlord's point of view.

3.13. Sharing or selling of Gaming Accounts to third parties is not allowed on Boostlord.

3.14. Boostlord provides the Users with the opportunity to receive customer support via the Boostlord Chat on the Website by clicking the "Chat with us" button. Where necessary, the User may also contact Boostlord at support@boostlord.com to address Customer Service.

4. Interaction between the Parties on the Platform. Deal-making Process

4.1. The Users guarantee polite and respectful treatment of each other and Boostlord’s official representatives.

4.2. The Seller Services are delivered at the Platform by the Seller to the Buyer, according to the terms and conditions of the Deal agreed by them.

4.3. The interaction between the Buyer and the Seller throughout the process of the formation and fulfillment of the Deal can be divided into the following 4 (four) stages:

· "Placed"

· "In progress"

· "Confirmation"

· "Completed"

The Buyer and the Seller interact at the Platform in the course of the "Placed" stage under the following provisions:

4.3.1. In response to the Seller's Offer available on the Platform, the Buyer places his Order.

4.3.1.1. The Buyer's Order consists of selections of preferable execution options available in the Seller's Offer so that the base Offer price can change subject to the options chosen for the Proposal. Depending on the number and peculiarities of the selected preferable execution options available in the Seller's Offer, the Buyer knows from the Platform the price and order completion time for his Order.

4.3.1.2. To place the Order, the Buyer should make an advance payment using available payment methods. Order price is automatically calculated by the Platform on the basis of the priorly selected preferable execution options available in the Seller's Offer. By making the advance payment for Seller Services or Goods indicated in the Order, the Buyer confirms their complete and unconditional consent to receive Seller Services and Goods under the terms of the Order.

4.3.1.3. Once the Order is placed, the Seller is able to observe the Order and to agree (or to reject) with the Order conditions. After the Seller agrees with the Order conditions, the Deal is deemed to be formed under the same conditions, and the stage 'In progress' commences.

4.3.1.4. The Buyer always has the right to cancel the Order at the 'Placed' stage. In this case, the advance payment for the Order placement will be returned to the buyer to his original payment method in next 30 days.

In case of disputes regarding the quality of the work performed, an internal audit will be carried out, the result of which, based on the volume of work performed, will be calculated the amount of money to be paid to the seller and returned to the buyer. The verification period is 25 working days, after which each party will receive payment within 5 working days.

4.4. The purpose of the 'Placed' stage for the Parties is to agree upon the conditions of the Seller Services provided by the Seller to the Buyer in the scope of a certain Deal so that the Deal is deemed to be formed.

4.5. Under the "In progress" stage, the Seller delivers the Seller Services according to the terms and conditions of the Deal agreed between the Parties at the 'Placed' stage.The Buyer and the Seller interact at the Platform in the course of the "In progress" stage under the following provisions:

4.5.1. The Seller is obliged to start working on the Deal fulfillment within the time limit that is either specified in advance or agreed upon during the chat with the Buyer, in compliance with all the conditions of the Deal.If this Agreement or the terms and conditions of the Deal agreed by the Parties are violated, the injured party can claim a partial refund via the Boostlord Arbitration Process under Section 8 of this Agreement.

4.5.2. Users are entitled to cancel their Deal. When canceling the Deal, the User receives a full or partial refund to the original payment method. The cases under which the User has the right to cancel their Deal are listed below.

4.6. The Buyer and the Seller interact at the Platform in the course of the "Confirmation" stage under the following provisions:

4.6.1. After the Deal is fulfilled and the Seller Service is received by the Buyer, provided all Deal conditions are met, the Seller reports the delivery of the Seller Service at the Platform by uploading delivery evidence, i.e. screenshots on the "My Sales" page.

4.6.2. After the Seller uploads screenshots, the Buyer accepts the Seller's Services rendered and delivered by clicking the "Confirm delivery" button. This indicates the Buyer's final acceptance of the fulfillment of the Seller's obligations under the Deal.Once the Buyer's final acceptance of the fulfillment of the Seller's obligations under the Deal occurs, the Deal is deemed to be 'Completed.'

4.6.3. Alternatively, the Buyer is entitled to reject the Deal Confirmation and appeal to Boostlord Arbitration for the Deal canceling and/or refund.

4.6.4. Should the Buyer neither accept the Deal fulfillment nor reject the Deal Confirmation, after 72 hours pass since the screenshots are uploaded by the Seller on the "My Sales" page, the Buyer's final acceptance of the fulfillment of the Seller's obligations under the Deal is deemed to have been made.

4.7. Under the "Completed" stage, the Seller receives his funds within 1-2 weeks to their current account in the payment system that was agreed upon between the sellers and Boostlord.

4.8. Throughout all four (4) above-mentioned stages of the interaction between the Buyer and the Seller, both the Seller and the Buyer are entitled to the following additional actions:Contact the Buyer via the Chat by clicking the "Go to intercom" buttonAddress the Boostlord Arbitration under Section 8 of this Agreement by clicking the "I need help" button should a dispute arise between the Seller and the Buyer.

4.9. The Boostlord Refund Policy expressly sets forth the cases in which the Users are entitled to requesta refund and other provisions on refunds.

4.10. To learn more about the interface for the interaction between the Seller and the Buyer on the Platform, please visit our Help Centre—Knowledge Base.

4.11. Boostlord does not receive payments from bank accounts belonging to individuals, companies, or entities sanctioned by the UN, EU, OFAC, or other regional bodies. Additionally, the company does not accept payments originating from locations or jurisdictions under such sanctions.

5. Taxes and Commissions entailed by utilizing the Platform. Withdrawing money from Boostlord.

5.1. When a deal is complete, Boostlord shall charge a Commission from the Seller for the use of the Platform and promotion of Seller Services. Boostlord may charge a Commission of up to 70% of the transferred amount. For the Seller Services concerning the sale, purchase, the Commission rate is 12%. The size of the Commission depends on the Seller's average sales per day and on seasonal sales held by Boostlord on the Platform of which Sellers are going to be notified in advance via the Website.

5.2. The Commission is paid by Sellers when the funds are transferred to their personal bank account.

5.3. Payout to the Seller is made once in 15 days to sellers account in the payment system that was agreed upon between the sellers and Boostlord. Boostlord shall calculate and charge the payment system's Commission 5% of the transferred amount.

• VISA, Mastercard (Debit cards) (5%)

• Paypal (5%)

• USDT, USDC, BTC (5%)+ 1 USDT

• Stripe - (5%)

5.4. All payments for services provided by Boostlord are subject to Value Added Tax (VAT) as per the applicable laws and regulations of the United Arab Emirates (UAE). VAT will be calculated at the prevailing rate and added to the total amount payable. The customer is responsible for ensuring full payment of the invoiced amount, including VAT, as required under UAE Federal Decree-Law No. 8 of 2017 on Value Added Tax and its Executive Regulations. Any changes to the VAT rate or applicable laws will be reflected in the invoiced amount.

6. Non-Circumvention

6.1. A User agrees not to ask for, provide, or attempt to identify through public means or find outside the Platform the contact information of other Users, including personal contact data. The sole exception shall be the gaming data, which includes any relevant information used for communication within the game, such as Username or server.

6.2. Boostlord Platform shall be the sole manner for any User to communicate with other Users.

6.3. The Users agree not to provide any information that would allow others to contact them directly by any means other than the official Website.

6.4. The Users agree not to circumvent the Payment Methods offered on the Platform.

6.5. An attempt to circumvent the Payment Methods by paying for the Seller Services listed on the Website without using the Platform as an intermediary will result in blocking both Parties’ Boostlord Profiles.

7. Dispute Resolution. Boostlord Arbitration

7.1. Boostlord Arbitration is an intermediary party and a guarantor in resolving any disputes between the Parties (the Users). As an intermediary, Boostlord Arbitration always tries to exercise non-biased arbitrary decisions.

7.2. If the rules of the Agreement or those discussed during the negotiation of the transaction between the Users (i.e., the transaction for purchasing Seller Services on the Platform) are violated, each Party is entitled to file a formal complaint via the online form and address it to Boostlord Arbitration. In this case, Boostlord Arbitration carries out a competent investigation of the dispute between the Parties (the Users). The Arbitration will consider claims made by both Parties (Users) and make a conclusion based on facts and proofs provided by the Parties.

7.3. Boostlord is entitled to suspend the Buyer’s Boostlord Profile when the Buyer systematically (on a repetitive ground) applies to Boostlord Arbitration more frequently than after completion of every fourth transaction (i.e. purchasing Seller Services) on the Platform claiming the availability of any minor defects of the purchased Seller Services. The Platform will consider such actions of the Buyer in this case as not intended to protect the Buyer’s rights as a consumer, but to take advantage of Boostlord Arbitration by trying to obtain the maximum benefit (including material compensation from the Platform in the form of refund of the cost of Seller Services) along with retaining the results of the purchased Seller Services.

7.4. Boostlord is not responsible for the consequences caused by the suspending of the Buyer’s Boostlord Profile and the cancellation of the refund of the cost of the Seller Services in accordance with paragraph 9.3 above. In this case, Boostlord will also be entitled to cancel any refund of the cost of the Seller Services.

7.5. If rules of the Agreement, as well as the conditions discussed during deal negotiations, are violated, or the guaranteed deadlines are exceeded, the Boostlord Arbitration is entitled - after investigating the situation – to imposing sanctions, as prescribed by Section 9 of this Agreement, to the Party proven to violate the aforementioned conditions.

8. Sanctions and Fine Policy

8.1. Boostlord may invoke the right to cancel the Agreement with the User and block the User’s Boostlord Profile, revoking their access to the Platform in the following cases:

· If the User breaches any terms and conditions of this Agreement or any other portion of the Terms of Service.

· If the User tries to directly target, abuse, or otherwise insult other User(s) of the Platform.

· If the User provided false or misleading information to Boostlord and/or other User(-s).

· If the User’s actions may cause legal liability for Boostlord and/or other User(-s) or third parties, may be contrary to the interests of the Platform or the User community, and may involve illicit or illegal activity.

· If Boostlord is required to by law, legal process or law enforcement.

8.2. Boostlord is entitled to refuse payment of the funds to the Seller partially or completely in the following cases:

· If a Seller provided inaccurate information to Boostlord and/or other User(-s).

· If a Seller has committed or attempted to commit fraud or other illicit acts on or through the Platform or is using the Platform unlawfully.

· If erroneous or duplicate transactions were made between the Parties.

8.3. If a Seller refuses to deliver the order to the Buyer or fulfill other obligations under the deal with the Buyer, the following measures and sanctions may be introduced against them by Boostlord:

· Rating reduction

· Cancelation of payouts

· Full or partial refund of money to the Buyer’s personal bank account

· Withdrawal of the Seller’s current Offers from the Platform

· Withdrawal of the Status of Seller.

8.4. In case the Seller notifies the Buyer of the Seller's refusal to deliver Seller Services right before the discussed time, a sum of money might be withdrawn from their payout - up to 16% of the order cost - as a fine.

8.5. Boostlord will notify the Users of any actions or measures applied to them via e-mail and a notification in the Boostlord Profile.